Legal Information
ng777 Privacy Policy — How We Handle Your Personal Data
Your privacy matters to ng777. This policy explains what data we collect, why we collect it, and how we keep it safe.
1. Introduction
This Privacy Policy ("Policy") describes how ng777 ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of users ("you", "Player") who access or use the ng777 platform at ng777.ws. This Policy applies to all registered players, visitors to the ng777 website, and any individual who contacts ng777 through any communication channel, including email and in-platform support chat.
By registering an account on ng777, making a deposit, or otherwise using the ng777 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the ng777 platform. ng777 reserves the right to update this Policy at any time; updated versions will be posted on the platform and take effect immediately upon publication.
ng777 is committed to protecting the personal data of all players, with particular care given to the data of players in Bangladesh. We do not sell your personal data to third parties. We do not share your data with advertisers. Your data is used only for the purposes described in this Privacy Policy.
2. Data We Collect
ng777 collects personal data that is necessary to provide a safe, compliant, and personalised gaming experience. The categories of data we collect are set out below:
Identity Data
Full legal name, date of birth, gender, and a copy of your National ID (NID) or passport submitted during KYC verification.
Contact Data
Bangladeshi mobile phone number used for account registration, OTP verification, and SMS notifications. Email address if provided voluntarily during support contact.
Financial Data
bKash wallet number, Nagad wallet number, Rocket number, or bank card details (masked — ng777 does not store full card numbers). Transaction histories including deposits, withdrawals, and bonus credits.
Gaming Activity Data
Game session logs, bet amounts, bet outcomes, bonus usage history, self-exclusion and responsible gaming tool activations, and in-platform support chat transcripts.
Technical Data
IP address, device type, operating system, browser type and version, screen resolution, mobile network operator (e.g. Grameenphone, Robi, Banglalink), session timestamps, and page interaction data collected via cookies and similar tracking technologies.
3. How We Use Your Personal Data
ng777 uses your personal data only for the following specified, lawful purposes:
- Account Management: To create and maintain your ng777 Player Account, verify your identity through KYC procedures, process login requests, and manage account security including OTP authentication.
- Payment Processing: To process deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to verify withdrawal requests; to apply KYC and AML checks to payment transactions; and to maintain accurate financial records of all transactions on your account.
- Platform Improvement: To analyse aggregated and anonymised usage data to improve ng777 platform performance, game selection, and the overall player experience. Individual player data is anonymised before being used for statistical analysis.
- Regulatory Compliance: To fulfil legal obligations including anti-money-laundering (AML) requirements, fraud prevention, age verification (21+ only), and responding to lawful requests from law enforcement authorities.
- Communications: To send transactional SMS messages related to deposits, withdrawals, OTP codes, and account security alerts. Promotional SMS messages (bonus offers, seasonal promotions) are sent only to players who have not opted out. You may opt out of promotional communications at any time by contacting [email protected].
4. Legal Basis for Processing
ng777 processes your personal data on the following legal bases:
- Contractual Necessity: Processing your identity, contact, and financial data is necessary to fulfil the contract between you and ng777 — specifically, to operate your Player Account, process deposits and withdrawals, and provide access to games and betting markets.
- Legal Obligation: ng777 is required to process certain data — including KYC identity verification documents and transaction records — to comply with applicable anti-money-laundering laws and financial regulations.
- Legitimate Interests: ng777 processes technical and gaming activity data on the basis of its legitimate interest in preventing fraud, detecting prohibited conduct (e.g. bot usage, bonus abuse), securing the platform, and improving service quality — provided these interests are not overridden by your privacy rights.
- Consent: Where ng777 sends promotional communications (bonus offers, seasonal promotions), it does so on the basis of your consent provided at registration. You may withdraw this consent at any time by contacting [email protected] or using the opt-out mechanism included in any promotional SMS.
5. Data Sharing and Third-Party Disclosure
ng777 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below:
- Payment Providers: Transactional data is shared with bKash, Nagad, Rocket, Upay, and card payment processors solely for the purpose of processing deposits and withdrawals. These providers are contractually bound to process your data only for payment purposes and may not use it for any other purpose.
- Game Providers: When you access a game powered by a third-party studio (such as Pragmatic Play, Evolution Gaming, Spribe, or Ezugi), limited session data (player ID, bet amount, game result) is exchanged with that provider to operate the game correctly. No identity or payment data is shared with game studios.
- Legal Authorities: ng777 will disclose personal data to law enforcement, regulatory bodies, or other governmental authorities when required to do so by applicable law, court order, or lawful governmental request. ng777 will notify the affected player of such disclosure where legally permissible to do so.
- Business Transfers: In the event of a merger, acquisition, or sale of ng777's business or assets, your personal data may be transferred to the acquiring entity, subject to the same data protection commitments set out in this Policy. You will be notified of any such transfer by SMS or platform notification.
ng777 does not share personal data with advertisers, data brokers, marketing agencies, or social media platforms. ng777 does not use your personal data for targeted advertising on third-party platforms.
6. Cookies and Tracking Technologies
ng777 uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, maintain your login session, remember your language preference, and analyse aggregated usage patterns for platform improvement purposes.
The following categories of cookies are used on ng777: (a) Strictly necessary cookies — required to operate core platform functions such as login sessions, wallet balance display, and game loading. These cannot be disabled without breaking core functionality. (b) Analytics cookies — used to measure page visit frequency, session duration, and game engagement on an anonymised basis. (c) Preference cookies — used to remember your language setting (English or Bengali) and display preferences.
You may manage cookie preferences through your mobile browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your ng777 account or using core platform features. ng777 does not use third-party advertising cookies or cross-site tracking technologies.
7. Data Security
ng777 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and ng777 servers; encrypted storage of sensitive data at rest (including KYC documents and financial records); OTP-based two-factor authentication for login and withdrawal requests; automated fraud detection and real-time transaction monitoring; and access controls that restrict internal staff access to personal data on a strict need-to-know basis.
While ng777 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in risk to your rights or freedoms, ng777 will notify affected players within 72 hours of becoming aware of the breach, in accordance with applicable data protection requirements.
8. Data Retention
ng777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply: Identity and KYC data — retained for a minimum of 5 years from the date of account closure, as required by AML regulations. Financial transaction records — retained for a minimum of 5 years from the transaction date. Gaming activity data — retained for 2 years from the date of the activity, then deleted or anonymised. Technical/device data — retained for 12 months, then deleted automatically.
When your data is no longer required for any lawful purpose, ng777 will securely delete or anonymise it in a manner that prevents recovery or reconstruction of the original data. Players who close their ng777 account may request confirmation of data deletion by emailing [email protected], subject to the mandatory retention periods described above.
9. Your Data Rights
As a player on ng777, you have the following rights with respect to your personal data. To exercise any of these rights, please contact [email protected] with your request and account details:
Right of Access
Request a copy of all personal data ng777 holds about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary, subject to mandatory retention obligations.
Right to Object
Object to ng777 processing your data for marketing or legitimate interest purposes.
Right to Portability
Request a copy of your data in a structured, machine-readable format where technically feasible.
Right to Withdraw Consent
Withdraw consent for promotional communications at any time without affecting the lawfulness of prior processing.
ng777 will respond to all data rights requests within 30 days of receipt. In cases of complex or multiple requests, this period may be extended by an additional 30 days, in which case ng777 will notify you of the extension and the reason for the delay within the initial 30-day window.
10. Protection of Minors
ng777 is strictly an adult platform. Registration, play, and use of any ng777 service is prohibited for any person under the age of 21. ng777 does not knowingly collect personal data from individuals under the age of 21. If ng777 becomes aware that personal data has been collected from a person under 21 — whether through registration, payment activity, or any other means — that data will be deleted immediately and the associated account will be permanently closed.
If you are the parent or guardian of a minor who you believe has registered on ng777 without your knowledge, please contact [email protected] immediately. ng777 will investigate and close the account, delete all associated data, and reverse any transactions to the extent technically possible. ng777 enforces strict age verification (21+) during registration and KYC review.
11. Changes to This Privacy Policy
ng777 reserves the right to update, amend, or replace this Privacy Policy at any time. Changes will take effect from the date of publication on the ng777 platform. The "Last updated" date at the top of this Policy will be revised accordingly. It is your responsibility to review this Policy periodically to remain informed of any changes.
Where a material change to this Policy is likely to significantly affect your privacy rights — for example, a change to the categories of third parties with whom we share your data — ng777 will make reasonable efforts to notify registered players via SMS before the change takes effect.
12. Contact and Data Enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ng777 handles your personal data, please contact our support team. ng777 aims to respond to all privacy-related enquiries within 5 business days.
Data enquiries email: [email protected]
ng777 does not have a physical office address available for public correspondence. All data-related enquiries must be submitted via the email address above. ng777 will not respond to data requests made through social media channels or third-party messaging applications.
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